FAQs
1. When will I receive my order?
All our products are made to order.
Production usually takes 2–5 business days, and shipping times depend on your location:
- USA & Canada: 3–7 business days
- Europe: 4–9 business days
- Rest of World: 7–15 business days
You will receive a tracking link once your order ships.
2. How can I track my order?
Once your order ships, you'll receive an email with a tracking number.
You can also track your order at any time using our Track My Order page.
3. Can I return or exchange a product?
Because our products are printed on demand, we only accept returns or refunds if:
- The product arrives damaged
- The wrong item was sent
- There is a production or printing error
A photo is required within 30 days of receiving your order.
See our Return & Refund Policy for full details.
4. I ordered the wrong size. Can I change it?
Please check our size charts carefully before placing your order.
We cannot offer returns or exchanges for sizing issues unless there is a manufacturing defect.
5. Can I cancel or modify my order?
Once an order is placed, it enters production quickly.
Contact us within 12 hours of placing the order at americandreamco.store@gmail.com — we’ll do our best to help.
6. Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping costs and times vary by location and are shown at checkout.
7. Do you offer gift options?
We do not currently offer gift wrapping or custom notes, but our packaging is clean and discreet — perfect for gifts!
8. Who fulfills your products?
All products are printed and shipped by Printful, our trusted print-on-demand partner, with fulfillment centers in the USA, Canada, Europe, and other regions.
9. Where is your company based?
We are based in the United States and operate globally through our fulfillment partners.
10. Still have questions?
Feel free to reach out at any time!